François Bonami is currently a Service Delivery Manager at ADEO, where they oversee IT service management and optimization for digital platforms. Previously, they served as a Service Delivery Manager at Worldline, managing internal IT services, and held roles as a Unified Communications Specialist and Production Manager. François has extensive experience in IT service management, having worked in various technical capacities, including as an Engineer for ToIP at SPIE Communications. They hold a D.E.S.T in Systems, Networks & Multimedia from C.N.A.M and an ITIL 4 Strategic Leader Certificate from PeopleCert.
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