Elena Lindahl

Analytics Director, Cost Control & Procurement Group at Klarna

Elena Lindahl has a diverse work experience spanning multiple industries. Elena started their career as an Emergency Shelter Administrator at Rainbow House, where they supported families in crisis and facilitated communication between clients, parents, and social services.

Elena then transitioned to Campanja, where they worked as a Campaign Analyst, analyzing and modifying predictive price models for bidding simulators and managing search-engine marketing campaigns for clients.

Elena then joined EnterCard as an Existing Customer Marketing Analyst, driving the analytical agenda and implementing CRM strategies to support growth. Elena later took on the role of Campaign Analyst, leveraging data to produce business performance reports and designing customer segmentation strategies.

At Klarna, Elena held various roles with increasing responsibilities. Elena started as the Policy Owner for Nordic Markets, Credit Risk, where they developed and implemented strategies to reduce credit loss and increase profitability. Elena then became the Manager of Credit Underwriting Nordics, leading a team and bridging risk, product, analytics, and commercial functions.

Elena also served as the Transformation Lead and Senior Analytics Manager, driving the operational and strategic transformation of analytical competence within the company. Elena led teams focusing on governance and control, AML & CTF strategies, and reporting. Elena later became the Analytics Lead for the Pay Now Domain, managing analytical resources and defining best practices.

In their most recent roles at Klarna, Elena was the Accountable Lead for Pay Now Post Purchase, optimizing product experiences and revamping collection processes for Pay Now customers. Elena also served as the Accountable Lead for Pay Now Risk & Underwriting, leading a team to set up and optimize underwriting and risk management processes.

Throughout their career, Elena has demonstrated strong analytical skills, leadership capabilities, and a strategic mindset, making their a valuable asset to any organization.

Elena Lindahl holds a Master of Science (M.Sc.) degree in Business and Economics from the Stockholm School of Economics. Elena completed their master's degree program from 2010 to 2012, with a focus on Economics.

Prior to their master's degree, Elena Lindahl attended Westminster College (MO), where they earned a Bachelor of Arts (B.A.) degree. Elena studied International Business, Economics, and Political Science during their undergraduate years, completing their bachelor's degree program from 2005 to 2009.

In addition to their formal education, Elena Lindahl has obtained certification in SAS Visual Analytics from SAS. However, the specific month and year of obtaining this certification are not provided.

Links