Nicolas Vanerio is an accomplished Operations Executive with over 12 years of experience in driving customer service excellence and leading global teams. Previously, Nicolas held key roles at Amazon, where responsibilities included managing outsourced customer service operations for Brazil and Canada and optimizing inbound supply chain operations in France. At ADEO, they focus on enhancing customer care performance across all business units, ensuring alignment with strategic objectives. Nicolas's educational background includes an MBA in International Business from IE Business School and a B.A. in Business Management from Universidad San Francisco de Quito.
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