Jody Shilliday

Jody Shilliday is a Senior Global Director of Customer Excellence with a diverse and proven record in delivering business success. With a double BA in English and History from Dalhousie University, Jody has held various leadership roles, including Senior Director at Adform and Head of Advertising Solutions, where they implemented customer service offerings and led significant revenue growth. Jody's expertise spans data-driven marketing, global client strategies, and the management of high-performing teams in the digital media landscape. They have contributed to notable companies such as Starcom MediaVest Group and Fetch, driving successful client engagements and mentoring future professionals in the industry.