Malena de la Fuente

Malena de la Fuente is a skilled professional with a diverse background in customer service and industrial design. Currently serving as a Customer Service Specialist at Adina Apartment Hotels since April 2022, Malena is responsible for managing the end-to-end booking process, supplier performance revisions, and claims resolution, while also leveraging customer feedback to drive business insights and improve service processes. Prior experience includes roles in product design and development at FrejaTECH and Seaborg Technologies, as well as quality control and product development positions at Mazo and Daravi. Malena holds degrees in industrial design from Universidad Nacional de La Plata, along with additional qualifications in product development and technical integration from KEA - Københavns Erhvervsakademi.