Shubham Singh is a VoIP Engineer at Adit since November 2023, following a tenure as an Associate Consultant at Capgemini from June 2021 to October 2023, where responsibilities included L2 support, incident management, product support, and vendor management for Quick Service Restaurant (QSR) retail projects. Prior to this, Shubham served as a Senior Analyst, handling incident and problem management along with L2 support for the same industry. Shubham's career began as a Technical Support Specialist at Teleperformance from March 2020 to January 2021, focusing on problem management, incident management, and knowledge management for Adobe lines of business. Shubham holds a Bachelor of Technology degree in Mechanical Engineering from IET ALWAR, completed between 2012 and 2017, and has an educational background that includes Class 10 at Happy Public School Alwar and PCM studies at St. Anselm Sr. Sec School Alwar.
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