Ashot Muradyan

Ashot Muradyan is an experienced professional currently serving as the Head of Product & Service Operation Unit at adjarabet.com | aPeople since November 2020, where responsibilities include ITSM process ownership and compliance with ITIL best practices. Previously, Ashot held various roles, such as NSOC Team Lead, IT Incident Commander, and IT Monitoring Officer, demonstrating a strong focus on process optimization, training, and proactive incident management. Prior experience includes positions as Tour Manager at Judi Travel Georgia, Production Coordinator at Sakcable Georgia, Project Manager with the Armenian community of Georgia, and Software Engineer at Caucasus Online. Ashot holds a Bachelor's degree in Computer and Information Sciences and Support Services from Georgian Technical University, earned between 2001 and 2005.