Joel Kress

Joel Kress is an experienced professional with a strong background in customer success and account management, primarily in the cannabis industry. Currently serving as a Customer Success Manager at Calyx Containers since August 2020, Joel provides service and support to a diverse range of clients while managing and expanding an eCommerce platform. Previous roles include Account Executive at Flourish Software, where Joel worked with seed-to-sale solutions for cannabis businesses, and Client Success Manager at greenrush, focusing on best practices and project management for cannabis delivery services. Joel also held positions at Oracle, Consumer United, Wayfair, and GREEN POINT TECHNOLOGY SERVICES ISRAEL LTD, demonstrating a consistent track record of exceeding revenue goals and providing high-quality customer service. Educational qualifications include an MBA from UMass Boston and a Bachelor's degree from Boston University in Music Teacher Education.