Bob Mezzadri currently serves as the Director of Customer Success at USAdlib, a position held since October 2025. Prior to this role, Bob worked at Definitive Healthcare, progressing from Manager of Customer Success to Principal Customer Success Manager from September 2020 to September 2025, focusing on delivering tailored solutions for medical device and pharmaceutical clients. Bob's experience also includes significant contributions as a Sr. Customer Success Manager at Town Of Dennis, MA, and various roles at NTEON Software LLC, where responsibilities revolved around product development and customer service. Early in Bob's career, valuable experience was gained as a Client Service Manager at OPIS Software / OfficeMate Software Solutions. Bob holds an Associate's degree in Computer Programming from Cape Cod Community College and is currently pursuing a BA in Organizational Leadership at University of Massachusetts Global.
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