Alister Black is currently a Principal Customer Success Manager at Adobe, specializing in supporting educational customers to navigate the full potential of their software licenses. With extensive experience in customer support, Alister has previously held roles such as Manager of the EMEA Enterprise Support team and Assistant Manager at Adobe, and has worked as an EHealth Trainer at NHS Lothian. Alister has developed a strong skill set in technical support, training, and mentoring, supported by various professional certifications, including an Adobe Certified Expert qualification and PRINCE2 Foundation certification. Alister holds a Master’s degree in Policy Studies from The University of Edinburgh.
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