Bernhard Schächtele is a Senior Customer Success Manager at Adobe, where they focus on enhancing customer experiences and driving business success through effective solutions. Prior to this role, Bernhard held a position as a Senior Customer Success Manager at e-bot7, specializing in AI-driven customer service improvements. Their career began with a professional traineeship as a Restaurant Specialist at Hotel Bayerischer Hof München, and they have also worked as an Operations Manager and Instructor. Bernhard's educational background includes a Master of Arts and a Bachelor of Arts in Health Management from Deutsche Hochschule für Prävention und Gesundheitsmanagement.
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