Carla Keay is a globally recognized expert in Customer Success and digital strategy, currently serving as the Principal Customer Success Manager at Adobe. With a Bachelor of Commerce and Arts from the University of Melbourne, Carla has extensive experience in account management and marketing across various industries, including roles as Head of Merchant Services at TruRating and Senior Account Manager at Global Red Australia. Carla has been acknowledged as a finalist in the Australian Women in Tech awards and was named Adobe Global CSM of the Year, reflecting a strong commitment to delivering data-driven strategies that enhance customer experience and drive revenue growth.
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