David Baker

David Baker has over 20 years of experience in customer support and operations, with a significant tenure at Adobe from March 2014 to October 2024, where roles included Director of Growth Motions & Vendor Operations, Director of Support Revenue Operations, and Director of Support Strategy & Operations. Baker successfully built and led a global customer support strategy that transformed customer support into a profit center through innovative offerings. Prior experience includes serving as Business Director at Stream International, where relationships with industry leaders were developed, and profit and loss responsibilities were managed. Earlier roles at Adobe Systems included Curriculum Developer, focusing on customer support training. David Baker holds a Bachelor's degree in Information Systems & Finance from Portland State University and a Six Sigma Green Belt certification from Villanova University.