Deo M.

Deo M. is an experienced Customer Success Manager currently at Adobe since April 2025, specializing in the financial services industry. Prior experience at Meltwater spanned nearly nine years, where responsibilities included leading strategic client relationships for gold and platinum accounts and achieving consistent quota attainment. Notable accomplishments include reducing the gross churn rate to an average of 5% for ten platinum-tier clients and facilitating multi-year partnerships. Earlier roles at Meltwater involved key account management, client success management, and business development, all aimed at driving growth and enhancing client satisfaction. Prior to Meltwater, Deo served as a Marketing Assistant at the Cape Town International Jazz Festival, focusing on social media and SEO strategies. Deo earned a Bachelor’s Degree in Public Relations, Advertising, and Applied Communication from the Cape Peninsula University of Technology.