Ed Taylor

Ed Taylor is an experienced professional in customer service and operations management, currently serving as Group Manager for EMEA & LatAm Customer Service & Support at Adobe since August 2021. Prior to this role, Taylor held the position of Senior Manager of Global Customer Experience Operations at eBay, overseeing customer support in areas such as Fraud and Risk Management across multiple international markets. Previous experience includes managing operational functions at Lionbridge Technologies, significant roles at IBM, and leadership positions in operations at CPL Managed Services for both Hewlett Packard and Microsoft. Taylor's career began at 3M, and an educational background in Employment Law was obtained from the Law Society of Ireland.