Gregory Williams

Gregory Williams is an experienced leader in customer success and technical management within the technology sector. Currently serving as Director and Head of Customer Success at Adobe since January 2022, Gregory oversees a 50-person organization focused on Document Cloud and manages the Adobe Sign Embed Partnership Management globally. Prior to this role, Gregory held positions at Salesforce, Adobe, Mixpanel, Skillz Inc., Mindflash, Microsoft, and Factset Research Systems, where responsibilities included leading teams, developing customer success strategies, and driving product adoption and retention. Gregory's educational background includes a Master of Science in Statistics from Columbia University and dual Bachelor of Science degrees in Finance and Economics from the University of Alabama at Birmingham.