Heidi Chen is a seasoned technology professional with over 20 years of experience in leading enterprise and cloud projects, specializing in Big Data Analytics, Microservices, and AIOps. Currently, Heidi serves as the Founder of Be Kind Be Aware, a non-profit organization dedicated to assisting victims of cybercrime in Taiwan. In their role as a DevOps Engineering Manager at Adobe Systems, Heidi has successfully managed projects focused on AIOps and data integration, nurturing cross-functional collaboration and driving strategic initiatives. Additionally, they are an inventor, holding a US patent for "Systems and Methods of Cloud Management." Heidi is also pursuing advanced degrees in Business and Computer Engineering while holding a BA in Economics from UC Irvine.
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