JoAnna Stern is an experienced Customer Success Manager and eCommerce consultant, currently focusing on enhancing customer experiences across various industries. They have managed customer relationships at companies like Adobe and Bigcommerce, achieving significant reductions in churn and impressive net promoter scores. JoAnna also has a background in technical support, having founded and led teams that improved customer satisfaction and operational efficiency. In addition to their professional work, they are a nationally ranked dog handler and equine rehabilitation specialist, showcasing a diverse array of passions.
Location
Briggs, United States
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