Jonathan McCarthy is a Senior Director of Support Strategy and Field Operations, currently overseeing strategic initiatives to optimize support operations at Adobe. Previously, they held various leadership roles at Altice USA, Cablevision, and MSG Varsity, where they excelled in product development and digital platform management. With a robust background in media and digital content, Jonathan also contributed to Newsday's evolution in digital news before becoming an adjunct assistant professor at Hofstra University, teaching digital best practices in communications. Throughout their career, they have demonstrated expertise in enhancing customer experiences and driving organizational success.
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