Michelle Samson is an experienced professional with a diverse background in customer success and management. At Adobe, from February 2015 to March 2021, Michelle held multiple roles including Customer Success Manager, Client Partner, and Senior Escalation Resolution Manager. Prior to Adobe, Michelle worked at EMC as Supervisor of the Customer Service and Unified Support Team from December 2012 to February 2015. Earlier experience includes a supervisory position at Med-Scribe, Inc. from June 2007 to December 2012 and serving as Service Account Manager at Novell from September 1993 to November 2006. Michelle Samson holds an MBA from the University of Phoenix.
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