Mineko Sumikawa is an experienced professional in operations and service delivery, with a career spanning over a decade in the technology and contact center sectors. At Adobe, Mineko held the positions of Senior Manager, ICX, and Partner Manager from March 2022 to January 2025. Prior to joining Adobe, Mineko worked at transcosmos inc. from April 2011 to March 2016, progressing through various roles such as Service Delivery Manager and Director of Operations at transcosmos Malaysia, where significant achievements included expanding headcount and managing multiple sites. Mineko’s expertise encompasses operational management, performance optimization, and team leadership across diverse projects and clients.
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