Mohan Kumar Verma

Mohan Kumar Verma is an experienced professional in service management, with a focus on IT service mapping and data modeling techniques. They held the position of Senior Analyst at Aon Hewitt from 2006 to 2011, where they developed service maps and conducted impact simulations. Following this, they worked at Adobe from 2014 to 2018, taking on roles including Senior Analyst in ITSM configuration management and ITIL/ITSM Service Management Analyst. Verma also served as an ITSM Subject Matter Expert at SDG Software and began their career in customer support at IBM Daksh from 2002 to 2006. They hold a Bachelor of Engineering in Electrical and Electronics from The Scindia School and a Global Certificate in Product Management from INSAID.