Prabir Roy

Prabir Roy is an experienced professional in the technical support and customer service sectors, having worked at prominent companies including Dell Technologies, HCL Technologies, and Adobe. Prabir began as a Customer Support Executive at HCL Technologies, handling unpaid bill collections for Thames Water, followed by a role at Dell Technologies as a Technical Support Executive, where troubleshooting Dell hardware and Windows OS was a primary responsibility. At Adobe, Prabir progressed through positions such as Product Consultant, Lead Technical Consultant, and Sr. Product Consultant, providing expert support for various photography applications. Prabir holds a Bachelor of Commerce degree in Accounting from Vinoba Bhave University and a postgraduate degree in Operations Management from the Institute of Management Technology, Ghaziabad. Additional education includes training through Linked Learning and Skillup.