Robert Rose is a seasoned Customer Success and Services professional currently serving as the Senior Director of Customer Service and Support at Adobe, where they lead global paid support programs for Digital Media solutions. Previously, they held various leadership roles at notable companies, such as Vice President at NICE inContact and Director of Global Technical Support at EMC, significantly improving customer and employee satisfaction. Robert's early career includes teaching WordPerfect courses at Utah Valley University and leading support operations at multiple organizations, demonstrating a commitment to customer satisfaction and operational excellence throughout their extensive career. They earned a Bachelor of Science in Business from the University of Phoenix.
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