Rohit Dhiman is a CX enthusiast with 18 years of integrated customer experience, specializing in product experience and support, people management, and digital care. They have held various leadership roles, including Sr. Team Leader at Convergys India Services and Sr. Director at Teleperformance, and are currently the GM at Adobe. Rohit has also gained experience in operations management and vendor management throughout their career, demonstrating a strong commitment to service delivery and growth. In addition to their professional achievements, they are pursuing education at the Indian Institute of Management, Indore.
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