Tom Moran is an accomplished professional with a diverse background in customer experience and support, currently serving as Director of Marketo Engage Customer Support at Adobe since January 2017, focusing on enhancing customer engagement through enterprise technical support. Additionally, Tom acts as Chairman of the Board of Directors at Teadora, where responsibilities include guiding sustainability and social impact initiatives. Previously, Tom held multiple leadership roles at Microsoft from 1995 to 2016, including Principal Lead Program Manager for the Office Customer Experience Team, driving customer satisfaction and cloud transition strategies for Fortune 1000 clients. Tom's extensive experience is complemented by a Master's degree in Software Engineering from Seattle University and a Bachelor's degree in International Business & Economics from the University of Puget Sound.
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