Vanessa Solis

Vanessa Solis is a skilled professional with extensive experience in technical support and customer service. Currently serving as Manager of Technical Support at Adobe since June 2023, Vanessa has previously held multiple management positions at Rackspace since July 2015, including roles as Manager of Technical Support Services, Manager of Fanatical Support, Cloud Office Team Lead, and Dedicated Account Manager. In these positions, Vanessa focused on providing exceptional technical support to Cloud Office customers while ensuring effective communication regarding product functionality. Vanessa holds a Bachelor of Fine Arts (B.F.A.) in Communication and Media Studies from The University of Texas at San Antonio, earned in 2015.