Vikram J Kamath possesses extensive experience in customer success, account management, and strategic leadership within the technology sector. Starting as a Senior Manager at KPMG Consulting, Vikram showcased talent in managing large-scale Oracle implementation projects before advancing to Oracle, where responsibilities included developing Application Management Services for multinational teams handling Fortune 500 clients. Subsequent roles at Starmont and Salesforce focused on optimizing customer success and revitalizing key accounts, leading to substantial growth and retention. At Session AI, Vikram improved customer success metrics significantly, including high CSAT and renewal rates. Currently, as the Head of Technical Account Management at Adobe, Vikram oversees a large team, consistently exceeding performance goals related to customer adoption and value realization.
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