Wolfram Rausch has extensive experience in technical support, beginning as a Senior Support Consultant II at SAP Ireland SSC Ltd. from 1998 to 2006 and continuing in various roles across notable companies. Key positions include Technical Support Level 2 at Hewlett-Packard (2011-2013), Senior Technical Support Engineer at Symantec (2017-2019), and Technical Support Engineer at Adobe (2020-present). Additional roles include Technical Account Advisor at SAP Singapore, Advisor at Apple Inc., CS Web Support Level 2 at PGi, and Senior Technical Support Engineer at Broadcom Inc. Wolfram Rausch has a strong background in supporting customer transitions, notably aiding HP customers in migrating from Microsoft XP to Microsoft Vista.
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