Francois L. has a diverse background in product management and customer experience, with experience at Rogers Communications from August 2020 to September 2023, holding roles such as Product Manager, Specialist System Management and Support, and Manager of Customer Experience. Prior to that, Francois worked at Fido Mobile from August 2002 to February 2010 as a Customer Solution Specialist and Wireless Technical Support Specialist. Currently, Francois serves as Lead of Strategic Workforce Management at ADP since February 2024.
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