JD Miller is currently the System Reliability Owner for Global Product & Technology at ADP, where they lead cross-functional teams to enhance customer experiences. Their tenure at ADP began in 1995, where they have held various roles, including Supervisor and Manager of Application Support and Senior Director positions in multiple support areas. Prior to their time at ADP, JD served as an Enterprise and Cloud Operations Leader at Guardian Life from 2018 to 2020, successfully managing a team focused on operational excellence. Additionally, JD's early career includes sales and marketing at Computer Resources Company from 1985 to 1988, where they were one of the first authorized IBM PC Dealers in Pennsylvania. They earned a degree from Lehigh University’s College of Business and Economics between 2012 and 2016.
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