Kelly Johnson is a strategic thought leader and human capital management executive with a focus on improving business performance and workforce utilization. They have extensive experience in operations, workforce management, learning development, and service delivery, having held roles such as Operations Executive at ADP TotalSource from 2015 to 2021 and Continuous Quality Manager at ADP from 1996 to 2015. Kelly holds two bachelor's degrees in Business Administration from Caldwell University, awarded between 1990 and 1994. Throughout their career, they have successfully driven enhancements in staffing strategies and associate engagement, while managing large-scale organizational changes.
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