Osler ORIDO

Osler Orido is the Service Director at ADP, where they provide leadership and management to the service operations team, ensuring high performance in quality, retention, and productivity. Previously, Osler held various roles including Operations Director at Capital One, where they focused on continuous process improvement and customer experience transformation, and Vice President of Operations at HSBC, where they established a robust operational infrastructure for global service delivery. Their career began at eTelecare International Inc., culminating in extensive experience in resource management and operational efficiency across multiple organizations.