Robert Fein is an experienced design leader specializing in experience design and product management, currently working as an Independent Consultant since August 2023. With a robust background in consulting for purpose-driven organizations, Robert's expertise spans defining and designing digital products and services, mentoring in UX and service design at adplist.org, and significant roles at KPMG UK as Design Principal/Senior Manager, where notable achievements included developing customer experience strategies and AI solutions for the NHS. Previous positions also include Product and Experience Design Director at Order from Chaos, Senior Service Designer at the Department for Education, and Experience Design Director at Nordea, where Robert led transformative initiatives resulting in award-winning user experiences. Robert holds advanced degrees in Cognitive Psychology from the University of Michigan and has a foundational education in Psychology from UC San Diego.
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