Jelena Kocic

Jelena Kocic is a seasoned Senior Business Analyst with extensive experience in the banking and financial services sector. Currently employed at Adriatic Bank a.d. Beograd since March 2024, Jelena has previously held senior analyst positions at Intesa Sanpaolo International Value Services from October 2021 to March 2024. With a foundational career starting in 2002, Jelena worked at Nacionalna Stedionica A.D. as both an IT Operator and Cashier, and briefly as an Operator for the Business Association Publishers and Bookstores of Serbia and Montenegro. Experienced in consultancy, business analysis, implementation, and training across various domains, Jelena's expertise includes document management systems, payment solutions, and change request management at Asseco South Eastern Europe, where service delivery spanned multiple roles and responsibilities from 2006 to 2021.