Alicia Spence

Alicia Spence has over a decade of experience in quality analysis and customer service. Currently serving as a Quality Analyst at ADS Global since January 2012, Alicia has honed skills in quality assurance and assessment. Prior to this role, Alicia worked as a PBX Operator at Iberostar for a brief period in August 2011, responsible for transferring calls. Additionally, Alicia's career in customer service began as a Customer Service Representative at Professional Axxes from May 2010 to May 2011.