Wanda Brooks has extensive experience in healthcare coordination and customer service, currently serving as a Medicaid Specialist at Advanced Care Partners since February 2016 and as a Care Coordinator at ResCare since April 2011. In the role at ResCare, responsibilities include coordinating nursing shifts, ensuring accurate scheduling, resolving on-call issues, tracking program utilization, and managing payroll for skilled staff. Prior experience includes customer service at Lincare Inc. and roles in direct loan representation at Kaplan Higher Education. Wanda holds a certification in Accounting from Auburn University and a certification in MSCE from Georgia State University Perimeter College.
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