Gonçalo Falcão Paias is a data analyst with a robust background in data analytics and customer service. Currently working at AdvanceCare since December 2024, Gonçalo specializes in analyzing data to identify trends and support decision-making through the development of reports and dashboards. Previously, at REDITUS SA from October 2019 to December 2024, Gonçalo served as a Data Analytics and Automation Specialist for SNS 24, where team efficiency was enhanced through goal supervision and performance analysis. Prior experience includes a role as a Customer Specialist at Millennium bcp, focusing on customer satisfaction and training, and as a Commercial Manager overseeing branch operations. Gonçalo is pursuing a Master's degree in Data Science at ISCTE Business School, having obtained a Bachelor's degree in Accounting from ISCAL-Lisbon Accounting and Business School.
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