Carlos Bonilla

Carlos Bonilla is an experienced professional with a diverse background in administrative support, customer service, and technical assistance. Currently serving as an Administrative Assistant at Advanced Resources since June 2020, Carlos assists customers with product inquiries and provides technical support. Previous roles include Assistant Kitchen Manager at The Salvation Army, where responsibilities included food preparation and compliance with safety codes, and Guest Relations Specialist at Malone Workforce Solutions. Carlos also has a strong IT background, having worked as an IT Support Specialist at Aureon Contact Center, where desktop support and employee training were key duties. Early career experience includes customer service roles at iStream Financial Services and Wells Fargo, focusing on customer interactions and operational management. Carlos holds an educational background from City Colleges of Chicago-Harold Washington College from 1999 to 2003.