Operations and Logistics Team

The Operations and Logistics Team at Advancia Téléservices ensures seamless execution of daily business activities and oversees logistical coordination to support efficient customer service and technical support operations. They manage the quality of operations, optimize processes for improved service delivery, and ensure compliance with relevant standards, including ISO 27001 and ISO 18295-1. This team also handles the coordination of resources to maintain high performance in handling customer engagements and back-office tasks.