Shawn Madison

Shawn Madison has accumulated a diverse range of experience in IT support and technical roles. Currently serving as a System Administrator at Advancial Federal Credit Union since June 2018, Shawn previously worked as an IT Support Specialist in the same organization. Prior experience includes a position as an A-IT Technical Support Tech at Expedia Group from February 2017 to June 2018 and as a Service Desk Analyst at HCL America from December 2015 to February 2017, where troubleshooting and end-user assistance were key responsibilities. Earlier roles include Technical Support Associate at Telvista Inc. and Freight Specialist at Home Depot. Shawn holds an educational background from ITT-Tech, where studies were undertaken from 2013 to 2015.