Rachel Allen

Rachel Allen is a Client Account Manager at Advanta IRA since May 2022, with a robust background in customer service and management. Previous experiences include roles as a Student at St. Petersburg College from August 2020 to May 2022, a Lead Barista at Power Design, Inc. where responsibilities included café opening logistics and customer dispute resolution, and a Barista Trainer at Starbucks, focusing on employee training and maintaining service standards during busy periods. Earlier positions include Windows Leader at Dunkin' Donuts, and Bakery Associate at Winn-Dixie, emphasizing customer relations and process improvement. Rachel holds a Bachelor of Business Administration in Financial Planning and Services and an Associate of Arts in the same field, both from St. Petersburg College, complementing a foundational education from Palm Harbor University High School.