Lafayette Moran

Lafayette Moran serves as the VP of CX and Contact Center Partnerships at Advensus, a role initiated in December 2023, where responsibilities include developing partnership strategies in the Dominican Republic and Trinidad and Tobago. With extensive experience in the contact center industry, Lafayette founded LXM Global Solutions in May 2008, offering high-quality resources for customer support. Previous roles span various leadership positions at Transparent BPO, Sitel, and Advensus, focusing on business development and global customer experience strategy. Earlier career highlights include serving as Director of Global Call Center Operations at Edison Response and Strategic Sourcing Manager at Capital One.