Marcelo Chianello

Marcelo Chianello is a seasoned executive with extensive leadership experience across various industries. Currently serving as Co-Chief Executive Officer and Founder at JONES since June 2023, Marcelo also holds board positions at RankMyAPP, Techset Tennis Academy, Junior Achievement Rio de Janeiro, and Pulse Solution. As the CEO and Founder of ello Atelier do Comportamento, Marcelo specializes in corporate strategy and customer experience consulting. Marcelo previously led Grupo Contax as CEO, driving significant operational improvements and customer satisfaction. Notable prior roles include CHRO and COO at Teleperformance Brasil, where Marcelo restructured the organizational framework. Marcelo's educational background includes an MBA from IESE Business School and various leadership programs at prestigious institutions such as the University of California, Berkeley, and the Berlin School of Creative Leadership.