Jim Barber is an accomplished professional currently serving as the Customer Experience PM Manager at Microsoft, leading the Microsoft 365 Incident and Change Communication Program Management team. With a career at Microsoft spanning over two decades, Jim has held various roles including Customer Experience Principal Program Manager and Director of the Global FastTrack team. Previous experiences include Senior Program Manager in engineering teams for products like XBOX and Office, as well as an Incubation Director for Microsoft FastTrack. Prior to Microsoft, Jim worked as a Program Manager and Educator with companies such as Innovative Solutions International, and served as a Naval Flight Officer in the US Navy. Jim holds an MBA from the University of Denver, an M. Div. from Virginia Theological Seminary, and a BS in Oceanography from the United States Naval Academy.
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