Advocate Health
Bradley Kruger serves as the Vice President of Patient Experience Enterprise at Advocate Health since January 2023 and is also an Advisory Board Member at WebMD as of April 2022. Kruger is a member of the CXM@MSU Collaborative at Michigan State University, contributing to the development of North America's first master's degree in Customer Experience Management and co-chairing its Diversity, Inclusion, and Equity Committee. Previous roles include System Vice President for Patient Experience at Advocate Aurora Health and Chief Operating Officer at HAALO Integrated Health. Kruger has extensive experience in healthcare operations, strategic planning, and patient care, reinforced by advanced degrees in Healthcare Administration, International Health, and Business Administration.
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Advocate Health
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Advocate Health is redefining how, when and where care is delivered to help people live well. We’re providing equitable care for all in our communities and using our combined strength and expertise to deliver better outcomes at a lower cost. Headquartered in Charlotte, North Carolina, we have a combined footprint across six states – Alabama, Georgia, Illinois, North Carolina, South Carolina and Wisconsin – and maintain a strong organizational presence in Chicago and Milwaukee.