Tammy A. Behnke, MS, serves as the Support Services Operations Director at Advocate Aurora Health since December 2016 and has held the role of Operations Improvement Manager. With experience as a Business Analyst and Resource Management Consultant since August 2008, Tammy A. Behnke excels in leading change through business analysis and process improvement. In addition, Tammy A. Behnke has been a Process Improvement Champion & Manager at ProHealth Care since July 2010, overseeing a large team to enhance patient experiences. As a Principles Trainer & Facilitator for AHA-AHVRP since April 2008, Tammy A. Behnke focuses on educational sessions for leadership and staff. Educational qualifications include an MS in Administrative Leadership, a BA, and an AA in Business Administration with a focus on Finance and Marketing from the University of Wisconsin-Milwaukee.