Erica Martinez

Erica Martinez is an experienced professional in account management and customer success, currently serving as Lead of Account Management for Platform Partnerships at Adyen since October 2025. Prior to this role, Erica led the Customer Success Team for North America and LATAM at DataSnipper, and held the position of Director of Customer Success & Account Management at Medallion, where contributions focused on advancing healthcare management solutions. At Plaid, Erica served as the Strategic Segment Account Management Leader, driving revenue growth for key accounts. Additionally, Erica has held significant roles at Yext, Get Satisfaction, Practice Fusion, ECCOgen, and a family business, accumulating extensive experience in strategic partnerships and client success throughout a diverse career. Education includes a Bachelor of Arts in Spanish Language and Literature and Biology from Yale University, complemented by studies at Universidad Complutense de Madrid.