André Souza is a seasoned professional in Customer Success with significant experience in the telecommunications sector. They have held various leadership roles, including as a Gerente de Qualidade at AeC and previously managing teams in customer retention and operations at Teleperformance and Activesoft. André's expertise encompasses continuous improvement, team development, and strategic relationship management, complemented by their educational background, which includes a degree in Technology and a postgraduate degree in Information Security. André is currently pursuing an MBA in Technology for Business with a focus on AI, Data Science, and Big Data.
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