Ken Ott is a Senior Manager in Process Intelligence at Automation Anywhere and at AECOM, where they focus on improving workplace efficiency through process understanding and recommendations. They have a strong background in implementing ITIL processes, having previously worked as a Process Engineer Contractor for Consultis and USAA. Ken has also served as a Senior Business Analyst Contractor at WellMed Medical Management and as a Business Analyst Contractor at Marathon Petroleum Corporation, where they contributed to process improvements and data tracking. Throughout their career, Ken has emphasized the importance of investing in team development through coaching and leadership training.
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